Terms and conditions set out here define the procedure for ordering, payment, delivery, refund and reclamation as well as general terms of business when purchasing boat tickets online for the route Zadar – Silba – Rab – Krk – Rijeka and vice versa and the route Zadar – Božava – Silba – Mali Lošinj – Susak and vice versa, at https://gv-zadar.com.
The seller here is G&V LINE IADERA D.O.O. and the buyer is a visitor of these sites who fills in an electronic order and makes a debit/credit card payment.
G&V Line Iadera d.o.o. for maritime affairs, tourism, trade and services
- Poljana Natka Nodila 7, 23 000 Zadar, Hrvatska
- General manager: Dražen Montana
- TIN: 16518780172
- IN: 4145305
- LEN: 060306825
- Core capital: 42.000,00 kn
- IBAN : HR8124070001100558558
- e-mail: firstname.lastname@example.org
- Phone: +385 23 250 733
At the web shop https://gv-zadar.com you can purchase boat tickets for the routes:
- Zadar – Silba – Rab – Krk – Rijeka and vice versa
- Zadar – Božava – Silba – Mali Lošinj – Susak and vice versa
Prices for catamaran tickets for the route Zadar – Silba – Rab – Krk – Rijeka in 2021
Prices for catamaran tickets for the route Zadar – Božava – Silba – Mali Lošinj – Susak in 2021
|Zadar||Mali Lošinj||150,00 kn|
|Božava||Mali Lošinj||120,00 kn|
|Silba||Mali Lošinj||80,00 kn|
|Mali Lošinj||Susak||70,00 kn|
- The price is equal in both directions.
- Above stated prices are for one direction voyage only.
- When purchasing return ticket, 10% discount will be granted.
BOOKING AND PAYMENT PROCEDURES
There are 4 easy steps to make:
- Choose your starting point and your destination, date and time of your journey and number of passengers
- Confirm your choice and enter your e-mail to receive your online ticket and a receipt
- Place your payment via Payment gateway from CorvusPay
- At your e-mail address you will receive the receipt and the tickets which you then need to print out and have in your possession when boarding
This electronic ticket is free of delivery charges.
If the buyer does not receive the invoice and the tickets to his/her e-mail address at the expected time, the buyer should inform the seller via e-mail at email@example.com for subsequent delivery of the tickets to the electronic e-mail address of the buyer.
Ticket is valid only for travel date and time indicated on the ticket!
Ordered products or services can be paid online with one of the following debit/credit cards: MasterCard®, Maestro®, Visa.
Card acceptance logo
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All prices are quoted in Croatian Kuna (kn).
All payments will be effected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.
Security of Online Payments
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
CorvusPay ensures complete privacy of your credit card data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.
All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.
Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.
Thank you for using CorvusPay!
RETURNS AND COMPLAINTS
All complaints and the right to returns shall be exercised in accordance with the Regulation on the Rights of Passengers in Maritime and Inland Navigation.
Full refund of the ticket value is granted only in case of departure delay of the journey for which the tickets have been purchased. The delay can be caused by technical problems on the ship or by poor weather conditions. If there are grounds for a refund, the money will be transferred back to the original payment account within 30 days.
Change of travel date on purchased ticket is possible only if the request is sent to firstname.lastname@example.org, at least 48 hours before departure date and time indicated on the ticket which customer requires to change.
Requests made after that time will not be granted.
In case customer decides to cancell the journey, ticket can be cancelled with a 50% fee deduction on the full ticket price, only if the request is sent to email@example.com, at least 48 hours before departure date and time indicated on the ticket which customer requires to cancell. Requests made after that time will not be granted.
- Contact your seller by sending an e-mail at firstname.lastname@example.org with following information: name and surname of the buyer, invoice number, order number, direction, date and time of departure and the phone contact.
- The seller will contact you related to your problem within 3 working days.
- Should the refund grounds prove valid, money will be transferred to your card account. This could take up to one month.
Jurisdiction of the court
If the customer is dissatisfied with the decision of the reclamation procedure by https://gv-zadar.com, he has the right to a judicial arbitration and the case shall be submitted to the jurisdiction of the competent court in Zadar.
Privacy and data collection policy
About our data protection policy you can get information here.
G&V LINE IADERA D.O.O reserves the right to change terms and conditions. The buyer is responsible for the accuracy and completeness of the entered information when purchasing services provided by https://gv-zadar.com.
The buyer / visitor agrees not to make unauthorized copies of the purchased boat tickets.
The web shop is not responsible for any costs incurred when accessing our sites. In the event of a problem, please report it to email@example.com, so we could resolve it as quickly as possible.